What is Intelligent Capture?
Intelligent capture automates content ingestion, speeding up the routing of information to the right users and system in the organization. It provides an entry point for intelligent process automation (IPA) by removing unnecessary steps from users. Combining standard capture features, such as optical character recognition (OCR), with powerful machine learning, capture extracts information from content and automatically routes it to the right user and right lead system.
OpenText Intelligent Capture overview
OpenText™ Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omnichannel capabilities for collecting everything from scanned paper to chatbots.
OpenText Intelligent Capture also provides operational efficiency by classifying and routing any piece of content that that comes into the organization, from mobile
images to paper to PDF invoices.
Intelligent Capture features
Take control of capture operations with a scalable platform that offers a choice of deployment, whether utilizing an internal infrastructure or a certified cloud platform, such as Microsoft Azure.
Multiple capture toolsets for high accuracy data extraction
Define the document type and extract the text to understand the context and employ efficient processes with a multi-engine approach that ensures documents are ready for use after capture.
CaptureFlow workflow engine provides routing of information to directly to lead systems
Route information with a simple-to-use workflow to reduce the process initiation time without requiring complex system integrations.
Embedded machine learning
Teach the system how to see new content with machine learning algorithms for improved accuracy and automation to speed straight-through processing of business operations
Secure connectors for hybrid deployments and multi-site distributed capture
Ensure data is encrypted both at rest and in-flight between Intelligent Capture and connected systems whether in the same data center or in a different cloud.
Smart document classification
Ensure new content is aligned with existing business operations to automate tasks and secure documents. Intelligent Capture uses multiple methods to classify both standard document types as well as novel content that may be related to business processes.
Intelligent Capture benefits
Intelligent process initiation
Offers a single point of capture that can determine the document type and related process without human intervention. By extracting the data and sending the characterized data to lead systems, provides users the information they need in the systems they want, in realtime.
Single platform deployed across all departments and locations world-wide
Supports all the different users and processes, no matter if they are as different as onboarding or Accounts Payable, in an easy to manage single solution.
Reduces user burden for tedious tasks
Eliminates time consuming tasks that take users away from high value tasks, such as entering metadata for captured content, automatically and at greater depth.
Simplify compliance and access to documents
Automatically classifies content as it enters the organization to ensure that incoming content, including paper and email attachments, are properly identified based on all types of security and compliance tags, such as Personally Identifying Information (PII), geo-location and contracts.
Intelligent Capture solutions
Intelligent Capture Standard
A complete Intelligent Capture solution that includes advanced recognition of documents across multiple departments and processes.
Intelligent Capture Enterprise
A highly scalable, high-throughput solution providing additional services and SDK for multi-lead system deployments.
Intelligent Capture Real-Time
Head-less capture processing for high-throughput mobile content and centralized processing.
For organizations with complex omni-channel processes that would benefit from the advanced artificial intelligence of OpenText™ Magellan™ to prioritize and route ad hoc content.