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Enterprise content management (ECM) | Content Services

ECM is changing. We need to re-think ECM to smarter and more agile solutions.
We need OpenText™ Content Services!

Due to ever-increasing volumes and sources of digital information, the scope of ECM has become too big and too unwieldy. Organizations are no longer willing to undertake implementation schedules that span years. They need to solve problems and create value immediately.

OpenText™ Content Services are the next generation of enterprise content management tools, enhancing the availability and value of information across the enterprise.

What is enterprise content management software?

Enterprise content management handles the lifecycle, distribution and use of information across your organization, from capture to archiving and disposition.

ECM software allows organizations to integrate the business processes that create information with a central content management platform, it also secures content digitally in compliance with policy. ECM software makes these records easily retrievable and shareable while having security as a top priority.

ECM software features

Simple, responsive user interface

Leverage a simple, responsive and intuitive user interface, with role-based views for enterprise, project-oriented and personal workspaces that feature access to the most recent documents and more. Connected Workspaces simplify the deployment of ECM using templates aligned to business processes.

ECM integration

Get a content services platform with out-of-the-box integration and support for applications, such as SAP® ERP and SuccessFactors®Oracle® E-Business SuiteSalesforce® and Microsoft® Office 365 and SharePoint®

Cloud content management

Choose from flexible, cloud models for public, private or hybrid deployments to manage, protect and effectively use information.

ECM collaboration

Control the cloud and mobile domains to extend the reach of corporate content into previously hard-to-coordinate environments, such as remote field workers or extended supplier and contractor ecosystems.

Content archiving solutions

Protect critical historical information within a secure, centralized archiving solution leveraging familiar search criteria to find and retrieve desired information from large volumes of stored files in seconds.

Intelligent enterprise capture solution

Capture documents and data from paper, electronic files and other sources and transform it into digital content delivered directly into enterprise content management solutions and business processes.

Why should you choose ECM | OpenText™ Content Services?

Fuel the digital workplace!

Grasp enterprise content management tools that ensure rapid access to information when, where and how it is needed for content creation and ad-hoc collaboration across the enterprise and with external stakeholders.

Get content in context!

Work in other lead applications while retaining access to relevant information from across the organization.

Mitigate compliance risk!

Manage information based on value and risk without end-user intervention and automatically apply retention policies and governance compliance mandates.

Unlock the value of content!

Classify and manage content from multiple sources throughout the enterprise to achieve new insights.

Enterprise content management solutions

The most complete and rich in the industry!

Content Services Platform

Manage the flow of information with solutions that ensure the capturing, archiving and disposal of content

Improve process productivity by bridging silos and enhancing information flows between solutions, including SAP®, Microsoft® Office® 365, Salesforce®, SuccessFactors®, Oracle®, OpenText™ AppWorks™, Government and Engineering.

OpenText™ Documentum™

Build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.

Convert paper documents into application-ready digital content to lower costs, minimize risk and streamline integration to new and existing systems.

OpenText™ Core Share

Software that enables seamless file sharing and collaboration on projects, while adhering to organizational policies for information management and security

OpenText™ Archiving

Deploy a defensible, long-term archiving strategy to comply with information governance requirements, meet legal obligations and reduce the overall costs associated with archiving content.

ECM | OpenText Content™ Services software overview

OpenText™ Content Services technology is a key part of any company’s information management strategy, connecting information from across the enterprise with the people and systems that need it. The enterprise content management software drives personal productivity with simple, intuitive tools and user experiences and process productivity through full integration with lead applications such as SAP® and Microsoft®.

With solutions ranging from intelligent capture to records management and archiving, OpenText enterprise content services are available on-premises and in private and public clouds.

Content Services manage the complete information lifecycle


  • Transform physical documents into use-able business information

Document Management

  • Bring documents of all types under control – and increase their findability by users
  • Move valuable documents out of email and mobile into a true information system

Records Management

  • Regain control of your files by moving records into a business grade ECM


  • Enable mobile workers through secure access to information


  • Use workflow to move documents between users as part of business processes


  • Reduce expenses through use a secure, scalable repository with cost-effective, multi-faceted storage built in to manage high volumes of data at different stages of the content lifecylce